Terms of Service

1. Acceptance of Terms and Eligibility

By using the website or Services, you confirm that you are at least 16 years old and have the legal capacity to enter into a binding agreement. If you are under the age of majority in your province or territory, you may use the Services only with the involvement and consent of a parent or legal guardian who agrees to these Terms.

These Terms apply to all visitors, prospective learners, learners, and organizations requesting program details or participating in training delivered by NorthMap Learning.

2. Educational Disclaimers (No Guarantees)

NorthMap Learning provides educational content and instruction. All materials, sessions, examples, and feedback are provided for educational purposes only. Participation in our Services does not guarantee any particular outcome, including employment, promotion, income, certification, academic results, or professional qualification.

• No financial, career, or professional guarantees are made; outcomes depend on participation, prior knowledge, and context.
• Experts may participate as invited specialists depending on the program; their views are their own and may not represent a formal position of their employer or organization.
• Any references to tools, platforms, or third-party products are provided as examples and are not endorsements unless explicitly stated.

Where a program references a rubric, learning objectives, or an outline, those are instructional goals and not a promise of individual results.

3. Description of the Services

Our Services may include online courses, live webinars, masterclasses, intensives, office hours (when listed), written learning materials, and related support. Programs typically specify lesson length, expected weekly effort, prerequisites, and whether a replay is available for a webinar.

The website may describe subject areas such as AI foundations, programming (including Python and JavaScript), languages (including English, Arabic, and Mandarin Chinese), and digital workflow skills. Availability, schedules, and formats may change over time based on instructor calendars, cohort sizes, and content updates.

We may update, modify, suspend, or discontinue any part of the website or Services at any time. When changes materially affect an active cohort or scheduled webinar, we will aim to provide reasonable notice using the contact details you provided during registration or inquiry.

4. Registration, Inquiries, and Communications

You may request program details or registration instructions through our contact form. You agree to provide accurate and complete information and to keep it current as needed for us to respond. We may rely on the information you provide to communicate with you about schedules, pricing, logistics, and next steps.

By submitting an inquiry, you consent to receive communications related to your request. Marketing and advertising-related cookies or tracking (if used) are governed by your cookie preferences and our Privacy Policy. We do not require you to accept non-essential cookies to access the core information on the website.

We may use reasonable measures to protect forms from automated submissions, including bot-detection challenges (such as reCAPTCHA or equivalent) at the time of submission. If a challenge is triggered, you may be asked to complete an additional verification step before your request is processed.

5. Acceptable Use

You agree not to misuse the website or Services. In particular, you will not (and will not attempt to):

• Access or use the website in a way that violates any applicable law or regulation.
• Provide false, misleading, or impersonated information in forms, emails, or communications.
• Attempt to probe, scan, or test the vulnerability of the website or bypass security or authentication measures.
• Introduce malware, scripts, or other harmful code, or use the website to distribute spam or phishing content.
• Scrape, crawl, or harvest content or data using automated means without our prior written permission.
• Interfere with normal operation of the site, including by excessive requests, denial-of-service attempts, or abuse of forms.
• Use the Services in a way intended to infringe intellectual property rights or confidentiality obligations.

We may suspend or restrict access to the website or Services if we reasonably believe you have violated these Terms or created a security or operational risk.

6. Intellectual Property

The website and its content, including text, curriculum outlines, lesson materials, slides, templates, recordings (when available), graphics, trademarks, logos, and code (collectively, the “Content”) are owned by or licensed to NorthMap Learning Inc. and are protected by Canadian and international intellectual property laws.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the website and Content for your personal, non-commercial educational purposes. You may not copy, reproduce, republish, upload, post, transmit, distribute, modify, create derivative works from, publicly display, or exploit any Content except as explicitly permitted in writing by NorthMap Learning.

If you are provided with downloadable materials as part of a program, those materials are licensed to you for your personal learning use. You may not resell, share, or publicly post program materials or recordings unless we have expressly authorized it in writing.

7. Third-Party Services and Links

The website and Services may reference third-party tools or services that are not owned or controlled by NorthMap Learning. Any third-party content, products, or services are governed by the terms and privacy policies of those third parties. We are not responsible for third-party websites or services, and your use of them is at your own risk.

For clarity, the NorthMap Learning website is intended to direct registration and purchase inquiries through our on-site forms and direct communications. We do not operate external account sign-up flows from this website.

8. Disclaimer of Warranties

The website and Services are provided on an “as is” and “as available” basis. To the maximum extent permitted by applicable law, NorthMap Learning disclaims all warranties and representations, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the website will be uninterrupted, error-free, secure, or free of harmful components, or that any content will be accurate, complete, or current. Educational content may include simplified examples or general guidance that may not apply to every situation.

Some provinces or territories may not allow certain disclaimers of warranties. In such cases, disclaimers apply to the fullest extent permitted by law.

9. Limitation of Liability

To the maximum extent permitted by applicable law, in no event will NorthMap Learning Inc., its directors, officers, employees, contractors, or instructors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, loss of revenue, loss of data, business interruption, or goodwill, arising out of or related to your use of (or inability to use) the website or Services, even if we have been advised of the possibility of such damages.

To the maximum extent permitted by applicable law, our total liability for any claim arising out of or relating to the website or Services will not exceed the greater of (a) the amount you paid to NorthMap Learning for the applicable Services in the twelve (12) months preceding the event giving rise to the claim, or (b) CAD $150.

Nothing in these Terms limits liability that cannot be excluded under applicable law, including liability for gross negligence or wilful misconduct where such limitation is prohibited.

10. Indemnification

You agree to indemnify, defend, and hold harmless NorthMap Learning Inc. and its directors, officers, employees, contractors, and instructors from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the website or Services; (b) your violation of these Terms; (c) your violation of any law or the rights of a third party; or (d) content you submit through forms or communications to us.

11. Force Majeure

NorthMap Learning will not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including acts of God, natural disasters, pandemics, war, terrorism, labour disputes, governmental actions, power outages, internet or telecommunications failures, cloud service disruptions, or cyberattacks.

12. International Use

NorthMap Learning is based in Toronto, Ontario, Canada. We make no representation that the website or Services are available, appropriate, or lawful for use in every location. If you access the website from outside Canada, you are responsible for compliance with local laws to the extent they apply.

13. Governing Law and Venue

These Terms and any dispute or claim arising out of or related to the website or Services will be governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of laws rules.

Subject to applicable consumer protection laws, you agree that the courts located in Toronto, Ontario will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Services, and you submit to the personal jurisdiction of such courts.

14. Dispute Resolution (Informal Process First)

Before filing a claim, you agree to attempt to resolve the dispute informally by contacting us and describing the issue. If a dispute cannot be resolved within thirty (30) days after the notice is received, either party may seek relief in a court of competent jurisdiction as described in Section 13.

15. Termination

We may suspend or terminate your access to the website or Services at any time if we reasonably believe you have violated these Terms, misused the website, or created a security risk. Termination does not limit any rights or remedies available to NorthMap Learning under law.

Sections relating to intellectual property, disclaimers, limitation of liability, indemnification, and governing law will survive termination.

16. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be deemed severable and will not affect the validity and enforceability of the remaining provisions.

17. Entire Agreement

These Terms, together with the Privacy Policy and Cookie Policy, constitute the entire agreement between you and NorthMap Learning Inc. regarding your use of the website and Services and supersede any prior or contemporaneous communications, proposals, or understandings.

18. Assignment

NorthMap Learning may assign or transfer these Terms, in whole or in part, including in connection with a merger, acquisition, corporate reorganization, or sale of assets. You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

19. No Waiver

Our failure to enforce any right or provision of these Terms will not operate as a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of NorthMap Learning.

20. Modifications to These Terms

We may update these Terms from time to time to reflect changes in our Services, legal requirements, or operational practices. Changes will be effective fourteen (14) days after they are posted on this page unless a different effective date is stated. The “Last Updated” date at the top of this page indicates when these Terms were last revised.

21. Electronic Communications

You agree that communications and documents provided electronically, including via the website or email, satisfy any legal requirement that such communications be in writing. Your agreement to these Terms may be evidenced electronically.

22. Contact Information

If you have questions about these Terms, contact:

• Legal entity: NorthMap Learning Inc.
• Address: 100 Queen St W, Suite 4000, Toronto, ON M5H 2N2, Canada
• Email: [email protected]
• Phone: +1 416 697 2849